Privacy Policy
KLINGER Ltd. operates the www.klinger.co.uk website (the “Service”). This statement sets out the most important aspects of data processing within the scope of our website. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this statement.
Definitions
Personal Data
Personal Data means data about a living individual who can be identified from that data (referred to hereafter as the “Data Subject”).
Usage Data
Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Our website uses so-called cookies. Cookies are small text files that are saved and stored on a computer system via an Internet browser. They cause no damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They allow us to recognise your browser next time you visit our site.
Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which web pages and servers can be assigned to the specific internet browser in which the cookie was stored. This allows visited websites and servers to distinguish the Data Subject’s browser from other internet browsers which contain other cookies. A specific internet browser can be recognised and identified by the unique cookie ID.
By using cookies, KLINGER UK can provide users of this website with more user-friendly services that would not be possible without the cookie setting.
Cookies enable us to optimise the information and offers on our website in the interest of the user. As already mentioned, cookies allow us to recognise visitors to our website. By identifying users, we can make it easier for them to use our website. For example, the user of a website that uses cookies does not need to enter access data every time he or she visits the website because this is done by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online shop uses a cookie to “remember” the items a customer has placed in the virtual shopping cart.
Via a corresponding setting in the internet browser used, the Data Subject can prevent the setting of cookies by our website at any time and thus permanently reject the setting of cookies. Furthermore, cookies which have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. However, if the Data Subject deactivates the setting of cookies in the internet browser used, it may not be possible to make full use of all the functions on our website.
Essential Cookies
These cookies are essential to allow websites and their functions to work properly. Without these cookies, we could not provide services such as our forms.
Data Controller
A Data Controller is a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data is, or is to be, processed. For the purpose of this Data Protection and Privacy Statement, we are a Data Controller of your data.
Data Processor (or Service Provider)
A Data Processor (or Service Provider) is any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We use the services of Data Processors in order to process your data more effectively.
Data Subject
A Data Subject is any living individual whose Personal Data is processed.
User
A User is any individual using our website. A User whose Personal Data is processed corresponds to a Data Subject.
Data Collection and Use
We collect several different types of data for various purposes in order to provide and improve our Service to you.
Types of Data collected
Personal Data
When you use our Service, we may ask you to provide us with information which can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- E-mail address
- First name and last name
- Telephone number
- Address, state, province, ZIP/postal code, city
- Cookies and Usage Data
The purpose of the data collection will be given in each instance where such data is collected. You may opt out of receiving any, or all, communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Use of Data
We use the collected data for various purposes:
- to provide and maintain our Service
- to notify you of changes to our Service
- to provide customer support
- to analyse and improve our Services
- to monitor use of our Service
- to detect, address and monitor technical issues
- for our Newsletter, in as far as you have signed up for it
Contact us
If you contact us through the website or via the email addresses listed there, the data you provide will be stored for the purpose of answering your request and will be retained for six months for follow-up questions. This data will not be disclosed to third parties without your consent.
Hosting
If you do not register or log in as a visitor to our website, we collect the following data, which we receive from your browser, in so-called log files:
IP address, date and time of the query, difference between the corresponding time zone and Greenwich Mean Time, content of the request, HTTP status code, volume of transferred data, website from which the request is transmitted and information on browser and operating system.
This is necessary in order to display our website and ensure its stability and security. This represents a legitimate interest on our part within the meaning of Art. 6 (1) sentence (1) letter (f) of the GDPR).
In order to make our website available, we use the following host.
onRocket.com, LLC
126 Bayberry Cir
Jupiter, FL 33458
Email: support@rocket.net
Phone: 1-646-895-6320
The above is the recipient of your Personal Data and acts as Data Processor on our behalf. This represents a legitimate interest on our part as defined by Art. 6 (1) sentence (1) letter (f) of the GDPR, in that we are under no obligation to maintain a host server on our own premises. The server location is London, UK.
You have the right to object to the processing of your data. Whether your objection is upheld will be decided within the framework of a weighing up of interests.
The data will be deleted after 30 days.
Processing of the data listed in this section is neither statutorily nor contractually prescribed. Full functionality of the website cannot be guaranteed without processing of the data.
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out herein. Furthermore, we will retain your Personal Data to the extent necessary to comply with our legal obligations, to resolve disputes and enforce our legal agreements and policies.
We also retain Usage Data for the purpose of internal analysis. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or where we are legally obliged to retain such data for longer time periods.
Your Rights
You have the fundamental right of access to, rectification and erasure of your data, the right to data portability and the right of revocation and objection. If you believe the processing of your data is in breach of the data protection regulations or violates your data protection rights in any way, you can file a complaint with the data protection authority. For Austria this is the Austrian Data Protection Authority.
Data Processors
We employ the services of Data Processors in order to make our website available to you.
These third parties have access to your Personal Data only in order to perform these services on our behalf and are under obligation to treat the data as confidential.
Newsletter
We make use of the data you disclose when subscribing to our newsletter (name and e-mail address) in order to inform you regularly of company news and current offers.
If you no longer wish to receive the newsletter, you can unsubscribe at any time. You can do this by clicking the unsubscribe link included in every e-mail or by contacting us under enquiries@klingeruk.co.uk.
Plug-Ins for Social Media Content and External Media
Our website offers the option of interacting with various (social) media networks via plug-ins. The providers of these plug-ins are:
YouTube, operated by Google Ireland Limited, Register Number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland
LinkedIn, operated by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
Google Maps and Google Business, operated by Google Ireland Limited, Register Number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland
Based on our legitimate interest in the analysis, optimisation and operation of our online service (as defined by Art. 6, sentence (1) letter (f) of the GDPR), this website uses a Facebook Social Plugin provided by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). These plug-ins can be identified by the Facebook logo or the terms “Like,” “Share” in the Facebook colours (blue and white). For information on all Facebook plug-ins, click the following link: https://developers.facebook.com/docs/plugins/
Facebook Inc. complies with European data protection legislation and is certified under the EU-US Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
The plug-in establishes a direct connection between your browser and the Facebook servers. The operator of the website has no influence on the nature and extent of the data transferred to the Facebook Inc. servers. Further information can be found here: https://www.facebook.com/help/186325668085084
The plug-in notifies Facebook Inc. that you have visited our website. Your IP address may be stored. If you visit this website while logged in to your Facebook account, the above mentioned information will be linked with it.
If you use the functions of the plug-in, for example by sharing or “liking” a post, the corresponding information is also transmitted to Facebook.
If you wish to prevent Facebook Inc. linking this data with your Facebook account, log out from your account before visiting this website and delete the stored cookies. Via your Facebook profile, you can configure further settings relating to the processing of your data for advertising purposes or object to the use of your data for advertising purposes. You can find the settings here:
- Facebook profile settings:
- Deactivation of cookies for the US website:
- Deactivation of cookies for the European website: http://optout.networkadvertising.org/?c=1#!/
To find out more about the purpose and extent to which Facebook collects, processes and uses data, your rights and the settings available to protect your privacy, see Facebook’s Privacy Policy, which can be found here:
When you click on a plug-in provided by these (social) media networks, the plug-in is activated, establishes a connection to the server of the network in question, and your data can be transferred to this network. We have no influence over the scope and content of the data processed by the operator of the respective network when you activate the corresponding plug-in. If you do not consent to the transmission of your data, please avoid activating the plug-ins.
For further information on the nature and scope of the data and the purpose for which it is collected, we recommend that you refer to the data protection policy of the respective network provider.
(Social) Media Channels
In the case of our presence in individual social media channels, we may act as joint Data Controllers together with the operator of the respective platform where the latter does not act as the sole Data Controller. However, as we do not have full access to the processing of data by the operator of the platform, we recommend that for a comprehensive overview, you read both our data protection policy and that of the respective social media platform.
On the basis of our legitimate interest (legal basis is Art. 6, sentence (1) letter (f) of the GDPR), we are entitled to process the following:
- Your Personal Data, e.g. cookies, when you interact with our social media channels (please note, however, that some data may be gathered even when you are not logged in) and interaction data, e.g. when you communicate with us via our social media channels by means of posts, comments, personal messages or contact forms.
When you interact with our social media channels, we may have access to your publicly available data (e.g. your name and profile picture if you post a public comment on our website). Please check your profile settings to see which data is publicly accessible and, where necessary, adapt the settings to specify which data can be released by the platform. For further details, please refer to the Privacy Policy of the respective social media platform.
Above and beyond this, we receive from the operators of the social media anonymised statistics on the usage and popularity of our social media pages.
Web Analytics
We use Google Analytics to analyse how visitors use our website. The data thus gathered is used to optimise our website and advertising measures.
The provider is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes the data on the use of our website on our behalf and is contractually bound to implement measures ensuring the security and confidentiality of the processed data.
We do not transmit any Personal Data such as name, address or contact data to Google Analytics. Web analysis only enables the website operator to record and analyse how website visitors use this website. For this purpose, the website operator receives miscellaneous Usage Data, such as usage time, page views, dwell time, operating systems, or screen resolution. It is also possible to record whether website visitors perform certain actions, such as clicks or purchases.
This data is transmitted to Google servers in the USA. We expressly point out that it is not possible to guarantee that data protection legislation in the USA offers the same level of protection as in Europe.
Google Analytics stores cookies in your web browser for a period of two years after your last visit. These cookies contain a randomly generated user ID which makes it possible to recognise you when you visit the site again.
The recorded data is saved together with the randomly generated user ID to allow the evaluation of pseudonymous user profiles. This user-related data is deleted automatically after 14 months. Other data is stored indefinitely in aggregated form.
If you do not consent to the collection of your data, you can block it simply by installing the Google Analytics Opt-out Browser Add-on or opt out via our cookie settings dialogue.
This service does not use any Personal Data. No data is read or stored on the website visitor’s device. The IP address of the website visitor is anonymised. It is not possible to identify the website visitor after visiting the website.
Analytics Hosting
The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Profiling or a link to other sources is not possible as a result of this anonymised analysis data. Please refer to Google’s privacy policy for information on the handling of user data at Google Analytics: https://support.google.com/analytics/answer/ 6004245?hl=de.
Objection to data collection
You can block the collection of your data by clicking on the following link: An opt-out cookie will be set. This cookie will prevent the collection of your data during future visits to this website using your current browser.
Changes to this Data Protection and Privacy Statement
We may update our Data Protection and Privacy Statement from time to time. We will notify you of any changes
by posting the new Privacy Statement on this page. You are therefore advised to review this Privacy Statement periodically for any changes.
Contact us
If you have any questions about this Data Protection and Privacy Statement, please contact us by email:
enquiries@klingeruk.co.uk